Penn Live Email
What is Penn Live?
What are the advantages and features of Penn Live?
Is Penn Live required?
Who is eligible for Penn Live?
What happens when I graduate?
Do I need to use a Windows PC or Microsoft Internet Explorer?
Can I use an email program like Outlook, Thunderbird, or Mac Mail to read this account?
Will someone from Microsoft be reading my email?
Does Penn Live include SPAM filtering?
How do I sign-up?
How do I check my mail using Penn Live?
What if I forget my password?
Penn Live is a special version of Microsoft Windows Live, a state-of-the-art email and communication suite, customized specially for Penn students. When you sign up for Penn Live, it will serve as your Penn email account. Mail sent to your GSE email address (e.g. yourpennkey@gse.upenn.edu) will be delivered to your Penn Live account. When you send mail from Penn Live, it will be marked as having been sent from your GSE address.
What are the advantages and features of Penn Live?
Penn Live Mail is a Microsoft Exchange email, contact, and calendar system providing 10GB of storage capacity. The calendar is an appointment book allowing other students to see when you are available and propose appointments with you. Contacts is an address book so you can easily store and find contact information and create contact groups. The Penn Live Email section has no advertising unlike the other sections of the site.
Penn Live is hosted on servers managed by Microsoft to provide the highest levels of reliability and performance.
You can use your Penn Live account to access an extended set of tools offered by Microsoft in their Microsoft Live suite of services including Windows Live Messenger, Spaces, Windows Live for Mobile, and Sky Drive, a 25 GB storage folder for documents you can share to coordinate both academic and non-academic activities.
Is Penn Live required?
No. You are required to have an email address listed in the Penn Online Directory so we can communicate with you. By creating a Penn Live email account you are given a gse.upenn.edu email address and your address is automatically listed in the Penn Directory. However, if you wish to use another email account then you are required to manually enter that address in the Penn Directory and indicate it as your preferred address.
Penn Directory
How to update your listing in the directory.
Who is eligible for Penn Live?
Penn Live is currently available to new students in the Graduate School of Education, the School of Design, and the School of Dental Medicine. You will need your pennkey to create an email account.
Faculty and staff are not eligible for Penn Live at this time.
What happens when I graduate?
One advantage of Penn Live is that you won't have to abandon or export your email, contacts, or calendar items when you graduate from Penn. You can continue to use Penn Live services after you graduate if you wish. Once you are no longer a full-time student at Penn, the standard Microsoft Live Mail advertising will appear in the interfaces for your email, calendar, and address book but your account will otherwise be unchanged. If you don't log in for 365 days, any mail messages stored on the Penn Live server will be deleted, but the account itself will remain. If you log in after a 365-day lapse, you can resume using email services but all your old messages will be gone.
Do I need to use a Windows PC or Microsoft Internet Explorer?
No, but Safari, Firefox, and other browsers may not support some non-essential features at this time.
We support using a web browser to use your Penn Live account. Point your web browser at:
Can I use an email program like Outlook, Thunderbird, or Mac Mail to read this account?
Yes, but currently we are not supporting this.
MS gives help on configuring email software. Look for the blue question mark below your user name in the top right corner of the Penn Live screen.
Will someone from Microsoft be reading my email?
No, Microsoft will not read your email. See Microsoft’s statements on this at
http://privacy.microsoft.com/en-us/default.aspx
http://privacy.microsoft.com/en-us/fullnotice.aspx
While an automated process indexes your email content for fast search retrieval, no humans at Microsoft will be looking at your email.
Does Penn Live include SPAM filtering?
Yes. When you use Penn Live, incoming mail will be filtered two ways - first with Penn's internal spam filters and then again with the Microsoft filters.
How do I sign-up?
Go here and login with your pennkey and password.
How do I check my mail using Penn Live?
Once you have created your Penn Live account, you can log into Penn Live at
https://outlook.com
What if I forget my password?
At the login page there will be a link called 'Forgot your password'. Clicking there will begin a process to reset your password. You will need to have either set up an alternate email account so Microsoft can send you information to continue the password reset process, or have chosen a Security Question and answer during the account creation process.
If you don't know your Security Question's answer, and didn't set up an alternate email, then you can simply go to the create an email account page and click the link for the creation process. It will give you a temporary password and then when you login, you can set the password to one of your choice.