Dual Certificate in Teaching Language for Business Communication

This 8 course post-baccalaureate degree program of study leads to a certificate issued by the University of Pennsylvania’s Wharton Program for Working Professionals and Graduate School of Education. The program consists of the following:

Graduate School of Education
Foundation Course in Business Communication

Internship Course and Capstone Project 1 elective in curriculum and instruction
1 elective in language and communication

Wharton Program for Working Professionals
4 courses in Human Resource Management

The dual certificate program is designed primarily for teachers of world languages in second and foreign language settings as well as other professional educators, who are looking to advance their skills and gain credentials in the following areas:
Teaching World Languages for Business Communication
Developing Instructional Materials for Business Communication
Providing Professional Development in Business Communication
Consultation on Linguistic and Cultural Differences in Business Communication

All Graduate School of Education courses in the Dual Certificate Program provide 30 hours/1 course unit of graduate level, continuing education credit and count toward Act 48 credit

Foundation Course
EDCE 539 -Foundational Issues and Approaches in Language for Business Communication
This course includes an overview of basic business practices and systems, an introduction to business language and communication and approaches to curriculum design and instruction in these areas.

Internship Course
EDCE 541 - Internship and Capstone Project
This course provides guidance and supervision on needs analysis, curriculum design and implementation for a specific business context

Language Curriculum and Instruction -- Choose 1
EDCE 531 - Instructional Approaches and Materials for English Language Learners
An introduction to theory and practice in language teaching methodology. This course gives students a familiarity with the major issues in the field, fosters a critical awareness of current trends and practice, and provides opportunities to acquire practical skills needed by classroom teachers.

EDCE 525 - ESL/FL Curriculum and Materials Development
The main focus of this course is on curriculum (course) development; a secondary focus is on identifying, adopting, adapting and creating supporting materials. The course provides both practical, hands-on experience (through individual course development and "curriculum teamwork") as well as theoretical background (from readings and discussions) for the basic stages of and some current ideas in curriculum and materials development in second and foreign language teaching contexts. Some language teaching experience or previous language teaching methodology course desirable.

EDCE 532 - Advanced Methods in the teaching of English and Other World Languages
Demonstration and analysis of current innovative methods with reading and discussion of theoretical issues in language instruction in the U.S. and abroad.

Language and Communication -- Choose 1
EDCE 563 - Educational Linguistics for Language Educators
For students with little or no linguistics background. An introduction to the basic levels of language (phonetics and phonology, morphology and semantics, syntax, pragmatics) with special emphasis on the relevance of linguistic concepts to education.

EDCE 534 - Intercultural Communication and Miscommunication
An introduction to basic issues in intercultural communication, reviewing various perspectives on the nature of culture, communication, "miscommunication" and inter-cultural relations. The course criticizes two commonly held assumptions: 1) that "cultures" are unitary and unchanging and 2) that inter-cultural contact and communication is inherently more troublesome then intra-cultural communication. The course considers ways in which intercultural communication has important consequences in education, medicine, social services, business settings, and international contact situations.

EDCE 535 - Language and the Professions
This course provides a critical perspective on language use in medical, legal, business, and educational settings. Topics include: challenge and control in the courtroom; doctor-patient interaction in diagnosis and treatment; roles and relationships in school contexts. Attention is given to analyzing communication breakdowns in the workplace and identifying practical solutions to them. Issues involving language and power will be explored in relation to differential treatment based on sex, age, social class, ethnicity and educational background.

EDCE 536 - Cross-Cultural Variation in Language Use
An examination of the literature concerning rules and patterns of language behavior across various cultures. Attention will be paid to both research methodology and to the educational implications of findings to the field of Teaching English to Students of Other Languages and to language pedagogy in general.

EDCE 537 - Issues & Approaches in Intercultural Communication
This course takes a multidisciplinary approach to the study of intercultural communication from the micro-level of interpersonal interaction to the macro institutional and societal levels. Emphasis is on students' analyzing their own and others' socioculturally shaped ways of believing, valuing, and interacting in order to identify and understand potential sources of miscommunications, and to develop interpersonal strategies and institutional organizations to improve intercultural communication.

Courses are offered in the evenings and/or summer months, so that students can complete the program within three years. All courses earn graded credit from the University of Pennsylvania and count for Act 48 credit.

For additional information and an application, visit: wpwp@wharton.upenn.edu

Choose any four among the following courses:

Accounting
ACCT411 - Financial Accounting
This is an introduction to concepts and procedures relating to the preparation of financial statements in accordance with generally accepted accounting principles. The course focuses on the recording process, problems of periodic income measurement and of valuation, and statement presentation and analysis for service and merchandising companies formed as corporations.

Management
MGMT411 - Introduction to Management
Management is the process of coordinating the goals of individuals and directing their behavior to promote organizational objectives. As a field of study, it extends from the decision-making thought process of the manager to dynamic human interactions within the organization to relationships between business and society. This course is designed to introduce the student to a broad range of subjects, problems, and issues of vital concern to the manager today. We shall investigate three broad areas: (1) Managers as people: Who they are? What are their motivations? How do they lead? What are the special skills needed?; (2) What do managers do? Constructing the organization, planning, controlling, and coordinating. This will include an introduction to quantitative management tools; (3) What are the present and future issues facing the manager? Impact of computers, business ethics and social responsibility, government, and business cultural problems. In presenting these subjects, two techniques will be utilized. Instructors will give lectures for outlining substantive knowledge and use class discussions for clarifying concepts.

MGMT422 - Personnel/Human Resource Management
This course is concerned with the theory and practice of personnel management and the significant issues raised in the management of human resources in organizations of all types. Grounding in personnel management enables a manager to understand the human aspects of his or her job and adapt this knowledge to attain the efficient use of human resources. Personnel management is a line responsibility and a staff function. As such, this course emphasizes management responsibilities, rather than the highly procedural aspects of personnel management.

MGMT438 - Organizational Behavior/Psychology
This course is designed to acquaint the student with the problems of industrial/organizational psychology. In addition, the course shows students how psychology will aid them in their careers and how the findings of industrial/organizational psychology directly influence their everyday lives as job applicants, employees, managers, and consumers.

MGMT 491 — Negotiations
This course includes not only conflict resolution but techniques which help manage and even encourage the valuable aspects of conflict. The central issues of this course deal with understanding the behavior of individuals, groups, and organizations in conflict management situations. The purpose of this course is to understand the theory and processes of negotiation as it is practiced in a variety of settings. The course is designed to be relevant to the broad spectrum of problems that are faced by the manager and professional including the management of multinationals, ethical issues, and alternative dispute resolutions.

MGMT 482 — Strategic Implementation
This course is directed toward the attainment of two interdependent objectives: 1) to develop an understanding of strategy implementation in complex organizations and 2) to understand how organizational planning, design, control, and human "realities" of strategy implementation play out in "real-world" organizations. Consideration of theories of implementation is not sufficient; it is necessary also to see strategy implementation as a process of change that, to be successful, must take a number of factors into consideration. These include how decisions affect individuals in the organization and their consequent commitment to implementation efforts.

Marketing
MKTG411 - Introduction to Marketing
This course is concerned with the many forces that shape both the marketing structure and methods of marketing goods and services. Topics studied will include the role of marketing in the economic system, the industrial and consumer marketplaces, market segmentation, consumer demand, and buying motives. The course also deals with the various types of goods and services and their characteristics, retail and wholesale marketing structures, product management, pricing, promotion, and distribution strategies. The relation of government to marketing, market research, and methodologies for measuring marketing efficiency will also be covered. Case studies will be utilized.