Learn to lead an effective team into the future. 

Leading Effective Teams will provide you with strategic tools and frameworks to identify problems and leverage opportunities to strengthen your team and your organization.

What Sets Us Apart

 Join the Penn GSE community in an executive cohort format
 Gain actionable strategies to implement within your organization
 Connect and network with members of a global cohort

About the Program

Are you looking for an advanced professional learning program designed to provide you with skills to build stronger relationships, and manage challenging negotiations with your teamwhile giving you the space to practice, experiment, and reflect on simulations in real-time?

The Leading Effective Teams professional learning program allows you to be curious about the content, and yourself as a leader. You’ll have an opportunity to consider how to apply the strategies and skills directly into your personal and professional experiences. 

Certificate Offered

Certificate of Participation

  • Virtual
Ideal candidates

Team leaders, managers/supervisors with multiple direct reports.

Programs for Working Professionals

The Leading Effective Teams program provides accelerated professional learning for managers and leaders in corporations, government institutions, and nonprofits. The program supports managers and leaders to understand why effective leadership is a cognitively demanding task, requiring both adept emotional intelligence as well as expert technical skill, and why most of us must develop as individuals in order to develop as leaders.

The program draws on relevant research, theoretical frameworks, and best practices from psychology, business, negotiation, and collaborative problem-solving, among others.

Key Program Highlights:

  • Learn how to optimize team performance, harnessing the diverse strengths and talents of your team members. Understand how to build cohesive, high-performing teams that drive productivity and achieve exceptional results.
  • Gain insights into the trends shaping the workplace of tomorrow. Develop a forward-thinking mindset, embrace innovation, and adapt to advancements that redefine how we work and interact.
  • Hone your leadership abilities and cultivate the qualities of an influential leader. Acquire negotiation strategies and techniques that will enable you to navigate challenging situations, and resolve conflicts.
  • Learn how to effectively handle tough conversations with confidence and empathy. Develop techniques to address sensitive topics, deliver feedback constructively, and foster a culture of open communication and trust within your team.
  • Explore the power of collaboration and understand how to leverage diverse perspectives for innovation and problem-solving. Discover strategies to foster effective collaboration across teams and departments, leading to enhanced productivity and business growth.
  • Recognize the significance of employee well-being in driving engagement and productivity. Learn practical approaches to create a supportive work environment, promote work-life balance, and ensure the mental and emotional welfare of your team members.

To learn more details about this program, including information about the curriculum and the dates and times of sessions, please contact us at ProfessionalLearning@gse.upenn.edu.

Program Leadership

Dr. Alana Elkins, Academic Director
Assistant Director & Portfolio Manager, Center for Professional Learning, Penn GSE

About Our Faculty

Leading Effective Teams Faculty

Zachary Herrmann, Ph.D.Dr. Herrmann serves as the executive director of the Penn GSE Center for Professional Learning as well as a member of the professional faculty at Penn GSE. Dr. Herrmann teaches about collaboration and team effectiveness, including in the popular course, "Collaboration & Conflict," which engages students in an interdisciplinary exploration of how people work together to solve complex problems. Dr. Herrmann also teaches Negotiations within the M.B.A. program at The Wharton School.
Emma Grigore

Emma Grigore is the Head of Human Resources at the Wharton School at the University of Pennsylvania. She has developed several leadership and management training programs, and her areas of expertise include feedback and difficult conversations.

Raghu Krishnamoorthy, Ed.D.Dr. Krishnamoorthy worked as an executive, with 38 years of experience in human resources and learning, prior to entering academia. He retired from General Electric after serving as the company's chief human resources officer. He also served as the company's Chief Learning Officer and head of talent over his 25-year tenure at the company, which included HR leadership responsibilities at GE Aviation and GE Healthcare, as well as assignments in other geographies such as Europe and Asia. Under his leadership, Fortune Magazine named GE's learning and development function one of the best in the world. Dr. Krishnamoorthy was named one of the 50 most influential Asian Americans by the Asian American Business Development Center in 2009.
Flavio Serapiao, Ed.D.Dr. Serapiao is a postdoctoral fellow and lecturer at the University of Pennsylvania Graduate School of Education (Penn GSE). He has a master’s and a doctoral degree from the University of Pennsylvania in Organizational Learning & Leadership, and he is now specializing in Mental Health and Counseling (LPC). He is the co-founder of the Penn GSE Global Possibility Network, a global network to enhance youth development using Possibility Development Counselling. Previous to joining Penn GSE, Flavio served as the Chief Human Resources officer at 3G Capital’s partner companies. With more than 25 years of executive experience, including the C-suite, he worked in several different areas such as Management for Result & Leadership, Human Resources, Supply Chain & Operations, Sales & Marketing, Strategy & Planning, M&A integration, and Innovation & Technology.

Our Faculty

Penn GSE Faculty Emma Grigore
Head of Human Resources, Wharton
M.L., Penn Carey Law
Penn GSE Faculty Zachary Herrmann
Adjunct Assistant Professor
Ed.L.D., Harvard University
Penn GSE Faculty Raghu Krishnamoorthy
Director, Penn Chief Learning Officer Program
Penn GSE Faculty Flavio Serapiao
Postdoctoral Fellow and Lecturer, Penn GSE
Ed.D., University of Pennsylvania